Client Care Charter
Idvallo is nothing without our clients.
Our commitments to you, as we make data security and compliance in your business a reality are:
- If you contact us by phone and leave a voicemail, we will contact you within one business day.
- If we miss an appointment, we will give you a 15% discount on the service we were meeting to discuss.
- If we have a set delivery date for a service but miss it by one working day without prior agreement, we will give you a 25% discount on that service.
Discounts will be applied to your invoice for the service affected.